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Pathstone opening walk-in clinic at Welland's Seaway Mall

Mental-health services can be accessed by the nearby community at no cost
20231012pathstone
Pathstone is opening a walk-in clinic at Seaway Mall in Welland.

NEWS RELEASE
PATHSTONE MENTAL HEALTH
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This Monday Pathstone will celebrate the opening of their new in-person Mental Health Walk-In Clinic, located at the Seaway Mall in the Welland.

This will also mark the unveiling of Pathstone’s second TD Sponsored Wellness Wall which wraps around the new clinic and store location.

This is yet another permanent location where Pathstone’s mental-health services can be easily accessed by the nearby community at no cost. Pathstone first delved into the retail space close to a year ago with store/clinic opening at the Pen Centre. The formula has been so successful that we are replicating it with the help of the team at the Seaway Mall.

Having clinics that are easily accessible and in high-traffic locations is where Pathstone needs to be. The new Welland location shifts from the John Howard Society building on East Main, to the Seaway Mall and will be open every Monday from 11:30 a.m. - 6:00 p.m. to start, located at the Cineplex entrance.

"We are thrilled to welcome Pathstone to the Seaway Mall. This partnership will ensure that Welland’s youth will have free access to vital wellness resources, while breaking the stigma surrounding mental health. With their services in the mall, our community will become more compassionate, understanding, and resilient —making someone’s life a little bit easier, one visit at a time, said Seaway Mall President Mike Belcastro.

Through surveys completed by clients who used walk-in clinics anywhere in Niagara, Pathstone discovered:

  • The average walk-in clinic client is 11.5 years old.
  • 49 per cent want to learn coping skills.
  • 21 per cent are struggling with anxiety
  • 12 per cent are seeking ongoing counselling
  • nine per cent are avoiding school
  • nine per cent have behavioural issues

From post walk-in clinic sessions:

  • 98 per cent of clients say they felt heard
  • 100 per cent said they would come again
  • 100 per cent said they would refer a friend if needed

General Comments:

  • Very Welcoming
  • Gave us lots of handouts and resources, everything we needed
  • Person we talked to was very helpful and gave us a lot of strategies and helped defuse what could have been a very tough day
  • I wish we would have accessed this service earlier
  • Would love more regular access to this service

For more info on Pathstone walk-in clinic locations and hours of operation, visit: https://www.pathstonementalhealth.ca/walk-in-clinic/

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