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Family and Children's Services Niagara still providing services throughout state of emergency

FACS remains available 24/7 to respond to any referrals concerning the care and safety of a child
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 As Ontarians contend with another stay home order to combat the spread of COVID-19 and its variants, the FACS Niagara team continues to provide essential services to the community, supporting families, children, and youth in Niagara.

We recognize that many families are facing challenges and increased stress levels as a result of this seemingly never-ending pandemic. If anyone in the community has concerns about a child being at-risk, we encourage them to contact us any time at 905-937-7731 or toll free at 1-888-937-7731. FACS remains available 24/7 to respond to any referrals concerning the care and safety of a child.

“FACS Niagara is here for the community,” says Anna Bozza, Executive Director. “I am proud of the dedication our team has shown to the families and children we support. Our team has done this while maintaining the highest standards of safety for themselves, their colleagues, and the families, children, and youth we serve.”

Understanding the significant impact of the pandemic on the mental health of people in the community, FACS Niagara’s Family Counselling Centre (FCC) provides counselling services online. The FCC continues to see increased demands for service during the pandemic. Since March 2020, the centre has seen an approximate 18 per cent increase in the number of people seeking support.

Anyone needing counselling assistance during the pandemic is invited to call 905-937-7731, extension 3345. There is a fee subsidy program based on income and some programs and services may be offered free of charge.